It is soley the customers responsibility to take proper bust, midriff, waist, and hip measurements by a professional taylor/seamstress then choose the proper size according to size chart for the particualar dress. Your largest measurement will be the determining factor on size selection.

In the unlikely event of a defect in materials or workmanship, we will be happy to repair or exchange your dress upon inspection. You will need to call us to request a RETURN AUTHORIZATION NUMBER. Dresses must be post-marked and returned to the Satin Boutique with a return authorization number within 7 days of reciept. If the dress is post-marked and sent back to the Satin Boutique past the 7 days allowed, it will be refused and sent back to the customer. Dresses must be returned in the original condition with all tags in place and shipped at the customer's expense with full insurance. Bridal and Bridesmaid dresses are made to order, and they are not returnable

No returns allowed on "sale rack" dresses (or any other on-sale items including bedding, dresses, lingerie, or shoes)

* When ordering MORE THAN 1 dress, no exchanges or refunds will be given for any of the dresses, or shoes. If you are considering more than 1 dress or pair of shoes, we suggest that you order 1 at a time since you have 7 days to return.

PLEASE WRITE YOUR RETURN AUTHORIZATION NUMBER AND YOUR LAST NAME CLEARLY LEGIBLE ON THE OUTSIDE OF THE BOX. RETURNS WILL NOT BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER ON THE OUTSIDE OF THE BOX. ALL EXCHANGES ARE BASED ON THE DRESS BEING RETURNED PER OUR TERMS. To request a return authorization number, please email: sales@satinbedding.com or call 1-888-746-8695.
Please send returns to: